The Only Lab Platform Built for AI-Ready Research & Automation

The ultimate digital platform for managing lab resources, equipment, and scientific workflows in connected labs — built on ServiceNow.


lab management software - newLab

The Future of Lab Management

The Future of Lab Management

Legacy LIMS and ELN systems weren’t built for AI-powered research. Labs need an integrated digital infrastructure that automates workflows, connects resources, and streamlines data pipelines.


newLab® is the first lab management platform designed for this transformation. Built on ServiceNow, it provides a seamless, AI-ready ecosystem—empowering research teams with real-time insights and resource optimization for the future of scientific discovery.

AI-Ready Lab Operations​

newLab® unifies lab assets, software, and workflows into a connected system that eliminates silos and supports AI-driven R&D.

Equipment & Resource Management

Gain full control over lab assets, scheduling, and maintenance. newLab® centralizes all lab resources, from equipment and software to consumables, ensuring maximum utilization and efficiency.

Lab Service Requests & Digital Workflows

Streamline internal lab service requests and automate workflows. Manage everything from scientific imaging requests to analytical services with an intuitive system that ensures smooth collaboration.

Analytics & Optimization

Leverage data-driven insights to maximize lab efficiency. newLab® provides 360° visibility into lab performance, equipment usage, and downtime, enabling proactive decision-making.

15 Days Back to Science

per scientist each year by automating equipment scheduling and maintenance.

10–20% Less Equipment Spend

through better utilization and reduced capital purchases.

20% Less Admin Load

for teams managing lab resources and infrastructure.

How it works

Simplify lab management with a centralized hub for teams that allows flexibility with easily customized workflows.

Portal

The Central Hub for Scientists

A single, intuitive platform connecting scientists, lab support teams, and lab managers to streamline lab operations.

Workspaces

Work in Teams While Keeping Your Independence

Tailored environments for different users, balancing collaboration with autonomy.

How Leading Labs Transformed Their Operations

Trusted by leading pharma and biotech companies to streamline lab operations, improve efficiency, and optimize resource utilization.

How Leading Labs Transformed Their Operations

Trusted by leading pharma and biotech companies to streamline lab operations, improve efficiency, and optimize resource utilization.

Transform Your Lab Operations Today

Ready to streamline lab management and optimize resources? 

Experience the power of newLab® firsthand.

Frequently Asked Questions

How does newLab® integrate with our existing lab management systems?

We offer native integration with ServiceNow and API connectivity with LIMS, ELN, ERP, and other lab management tools, ensuring seamless data exchange without disrupting your existing workflows.

Yes! newLab® provides no-code process customization, allowing labs to tailor workflows, permissions, and data tracking to meet unique operational needs across different departments.

We offer comprehensive onboarding, detailed user guides, and in-app tutorials to help your team maximize newLab’s potential. Ongoing support includes dedicated customer success managers and responsive technical assistance.

newLab® is scalable for enterprise-wide deployment, allowing you to manage lab assets and workflows across multiple locations while maintaining centralized oversight and standardization.

newLab® maintains compliance by tracking and structuring critical regulatory data (FDA, EMA, ISO) within automated audit logs. It ensures data integrity, access control, and traceability, helping labs stay audit-ready while integrating seamlessly with regulatory reporting systems.

Optimize Your Lab Operations with Ease

Let’s explore how newLab® can streamline your lab management, reduce downtime, and maximize efficiency. Schedule a personalized consultation with our experts today.

Book a Demo