Lab Ops Reality, by newLab®

An inside look at
how R&D labs really operate.

What teams are doing about equipment, scheduling, and maintenance inside large R&D organizations. What we see across the industry, and our read on the latest technology and AI in the lab.

What you get

Six kinds of insight we write about.

01

From live deployments

What R&D operations teams are doing about equipment, scheduling, maintenance and shared services, from inside live deployments.

02

The conference read

What was claimed on stage, against what is genuinely deployed in labs.

03

Operational breakdowns you can apply

The problems that show up everywhere: equipment data, service requests, vendor maintenance, multi-site booking.

04

The IT view

Platform consolidation, ServiceNow-native architecture, and where LIMS and ELN stop.

05

AI, honestly

An honest read on AI in the lab, including what it requires operationally before it works at all.

06

Worth your time

The outside research and industry work we think is worth reading, with our own take on it.

Who it's for

Written for the people who run R&D operations.

IT Directors and enterprise architects

Responsible for R&D systems.

Lab operations and equipment managers

Running multi-site facilities.

R&D operations leadership

Carrying a productivity or cost mandate.

Anyone who has been asked

How much lab equipment the organization owns, and could not answer that day.

Most of the material comes from pharma and biotech. It applies to any R&D environment running shared equipment at scale: chemicals, food science, materials, contract research and manufacturing, and research institutes.

Why it's worth reading

The material comes from live deployments.

newLab® is inside multi-site R&D organizations most weeks: implementations, site visits, and the conversations that happen once the demo is over. Plus the conferences where this industry talks to itself. Very little of that gets published anywhere.

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