Full Visibility and Control of Every Lab Asset, In One Place
Centralize tracking, scheduling, and utilization of lab equipment to eliminate inefficiencies, reduce CAPEX, and empower your scientists.
Manage Lab Equipment Smarter—Across Teams, Sites, and Systems
Whether you’re managing 100 or 100,000 lab assets, newLab® gives you a single source of truth for every piece of equipment. Our ServiceNow-native platform helps you track and manage lab assets along their lifecycle, and eliminate data silos. Scientists get fast access to what they need to advance their projects. Lab managers get complete control. IT teams get seamless integration with your enterprise stack.
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360 Asset Visibility
Real-time status and location tracking for all lab equipment. -
Reduce Unused or Overbooked Assets
Make data-driven decisions about equipment sharing, reallocation and procurement. -
Prevent Redundant Purchases
Optimize instrument utilization across labs and R&D sites.
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Streamline Maintenance & Calibration
Automate reminders and service workflows. -
Boost Collaboration
Connect scientists, operations, IT, and procurement in one system. -
Enable Better Data for Strategic Decisions
Capture clean, structured usage and cost data to support budgeting, forecasting, and AI-driven insights.
Key Features of Lab Equipment & Resource Management
Centralized Equipment Registry
Track every asset across its lifecycle—from acquisition to decommissioning—by model, location, cost center, status, and more.
Smart Usage Tracking
Monitor how often and by whom equipment is used. Spot underutilized or overloaded assets across labs and shift utilization accordingly.
Maintenance & Calibration Logs
Automated scheduling and reminders for maintenance, calibration, and certifications—no more missed deadlines or manual entries.
Asset Booking & Availability Calendar
Integrated calendar view for lab teams to reserve equipment, avoid conflicts, and log usage automatically.
ServiceNow-Native Integration
No middleware, no custom development. newLab® runs natively on ServiceNow, ensuring enterprise-grade data governance and security, plus end-to-end view of lab infrastructure (computers, software, equipment).
Role-Based Access Control
Custom visibility and permissions for scientists, lab managers, IT and procurement teams.
How Leading Labs Transformed Their Operations
Trusted by leading pharma and biotech companies to streamline lab operations, improve efficiency, and optimize resource utilization.
Frequently Asked Questions
1. How does newLab® track lab equipment usage?
newLab® logs real-time equipment usage through integrated scheduling, check-in/check-out workflows, and service requests. You get a clear picture of who used what, when, and how often—across teams and locations.
2. Can newLab® integrate with our existing LIMS, ELN, or ERP systems?
Yes. newLab® offers seamless API integration with tools like LIMS, ELN, SAP, and more—so you can unify operational and scientific data without disrupting existing workflows.
3. How does newLab® help reduce equipment-related costs?
By tracking asset utilization, newLab® helps identify underused or duplicate equipment—preventing unnecessary purchases. It also automates service tasks to reduce unplanned downtime and maintenance overhead.
4. Does newLab® support maintenance and calibration scheduling?
Absolutely. newLab® automates reminders, service logging, and certification tracking—eliminating manual processes and helping ensure critical instruments stay operational. newLab® can also connect to external service providers’ systems to pull data, like service work orders and costs so that you have the full picture in one single platform.
5. How do scientists interact with the platform?
Through a dedicated, user-friendly portal. Scientists can reserve equipment, check availability, track maintenance status, and submit service requests—all in just a few clicks.
6. Is newLab® a replacement for our LIMS or ELN?
No. newLab® complements—not replaces—your LIMS or ELN. It focuses on lab infrastructure, asset lifecycle, and operational workflows, while LIMS/ELN continue handling experimental data.
7. Can newLab® scale across global labs and departments?
Yes. Designed for enterprise R&D, newLab® scales across geographies, teams, and lab types—offering centralized oversight with local autonomy and role-based access control.
Modernize Your Pharma & Biotech Lab Operations
Give your R&D teams the tools they need to work smarter, faster, and more collaboratively.
Eliminate inefficiencies. Maximize asset ROI. Unlock innovation.