Effective Date: [30th of May, 2025]

This Privacy Policy explains how Keralia Tech (the creators of newLab®) collects, uses, and safeguards your personal information when you visit our website or interact with us online.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

newLab® is a lab management software platform developed by Keralia Tech, a company providing digital solutions for scientific and research organizations. Our platform is primarily designed for enterprise customers in regulated and R&D-intensive industries.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide

• Contact forms: When you submit a form to request a demo, download content, or contact us.

• Newsletter sign-ups

• Webinar registrations

Typical data collected includes:

• Full name

• Job title

• Email address

• Company name

• Industry

• Phone number (if provided voluntarily)

B. Information Collected Automatically

• IP address

• Browser type and version

• Pages visited

• Time spent on the site

• Referring URLs

We use cookies and analytics tools (such as Google Analytics and LinkedIn Insights) to understand usage patterns and improve our marketing efforts.

3. How We Use Your Information

We use your information to:

• Respond to demo requests and inquiries

• Send relevant marketing communications (if opted-in)

• Provide access to gated content or webinars

• Analyze and improve our website and services

• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data under the following bases:

• Consent (when you opt-in to receive marketing)

• Contractual necessity (e.g., when you request a demo)

• Legitimate interest (e.g., site analytics, B2B outreach)

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted service providers that help us run our business (e.g., CRM systems, marketing platforms) under strict data protection agreements.

6. International Transfers

If you are located in the EU/EEA, your data may be transferred to countries outside of the EU, including the United States. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Your Rights

You have the right to:

• Access, correct, or delete your data

• Object to or restrict processing

• Withdraw consent (at any time)

• File a complaint with your local data protection authority

8. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or to comply with legal obligations.

9. Security

We implement industry-standard measures to protect your data from loss, misuse, and unauthorized access.

10. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

12. Contact Us

For questions or concerns, please contact:

Email: contact@keralia.com

Keralia Tech
60, Avenue Charles de Gaulle
92573 Neuilly sur Seine FR
FR VAT FR71824983985

Website: https://newlabcloud.com