Why Electronic Batch Record Software Matters for R&D Labs
For IT Directors and Lab Operations Managers in pharma, biotech, and enterprise R&D, managing experimental data and workflows is complex. Electronic batch record software (EBR) has become a core tool for digitizing lab processes, reducing errors, and streamlining workflows. However, while EBR systems manage batch documentation, many organizations continue to struggle with fragmented data, disconnected equipment tracking, and inefficient workflows.
That’s where newLab®, built natively on ServiceNow, complements and extends electronic batch record software by delivering end-to-end lab resource visibility, automation, and enterprise-grade integration.
What is Electronic Batch Record Software?
Electronic batch record software digitizes the process of documenting production batches, experiments, and workflows. Traditionally used in manufacturing and R&D, it replaces paper-based records with digital logs that:
- Improve accuracy and reduce manual errors
- Enhance collaboration across teams
- Speed up reporting and data retrieval
These benefits make EBR systems essential in regulated industries like pharmaceuticals and biotechnology, where precision and reproducibility are critical.

Why Electronic Batch Record Software Alone Isn’t Enough
While EBR solutions are effective for documentation, labs face broader challenges:
- Fragmented Systems → Batch records may be digital, but equipment scheduling, procurement, and IT services remain siloed.
- Limited Visibility → EBRs don’t always provide a full picture of lab resources, asset usage, or costs.
- Scalability Gaps → Large enterprises struggle to standardize processes across multiple labs and global teams.
This is why IT leaders and Lab Ops Managers look for solutions that go beyond batch records to unify lab operations.
How newLab® Extends Electronic Batch Record Value
By integrating seamlessly with enterprise systems, newLab® delivers capabilities that maximize the impact of electronic batch record software:
- Smart Equipment Scheduling → Prevents underutilization and overbooking of critical lab assets.
- Automated Workflows → Streamlines lab service requests and approvals, reducing bottlenecks.
- 360° Asset Insights → Tracks utilization, downtime, and lifecycle costs across all lab resources.
- Scalable Infrastructure → Supports multi-site R&D labs, enabling standardization across geographies.
Real-World Impact for Pharma and Biotech
Consider a biotech organization using electronic batch record software to document production batches. While compliance data was captured effectively, scientists still relied on spreadsheets for equipment tracking and emails for service requests.
After implementing newLab® alongside their EBR system, the organization achieved:
- Centralized visibility of all lab equipment across multiple sites
- Automated reminders for calibration and maintenance
The result: fewer delays, reduced manual work, and greater efficiency across R&D and production teams.
Maximizing Electronic Batch Record Software with newLab®
Electronic batch record software is essential for digitizing lab processes, but it only solves part of the puzzle. For enterprise R&D organizations, true efficiency comes from connecting documentation with asset management, workflows, and enterprise systems.
👉 Want to see how newLab® helps labs extend the value of electronic batch record systems with enterprise-grade visibility and automation?


